Shipping policy

Faith and Family Coffee Company LLC

At Faith and Family Coffee Company LLC, we are committed to delivering coffee at its peak in terms of freshness and flavor. To ensure quality, our roasting partners roast in frequent small batches guided by customer demand—not warehouse inventory. This means your coffee is never left sitting around; it is roasted fresh, packed, and shipped with care.

⏱ Processing & Fulfillment

• Orders are typically roasted and packed the same day they are roasted with whole bean products, and ground products will ship in 1-3 days to allow the product to reach its maximum flavor.

• Please allow 1–5 business days for roasting and preparation before shipment.

• Our roasting and fulfillment process prioritizes freshness, responsiveness, and quality.

🚚 Shipping & Delivery

• Once shipped, orders generally arrive within 1–5 business days, depending on customer location.

• All shipments are sent via USPS Standard Ground.

• Delivery times may vary based on distance and carrier conditions.

🔍 Tracking & Notifications

• Every order includes tracking information.

• Customers will receive an automatic notification from our store once their order has shipped, allowing them to follow their package every step of the way.